Travel Letters

Send us your travel-related opinions and experiences

Letters may be edited for space, legal or other reasons. Preference will be given to letters of 50-100 words or less. Email us at travellerletters@fairfaxmedia.com.au and, importantly, include your name, address and phone number.

"All Canadians I've met attest the terrible state of affairs with Air Canada and the airports there" writes one ...

Letters: My flight to North America was a nightmare

Travelling to Canada by air is a nightmare right now and you really don't want to have my experience.

Contains:

Many readers have complained of problems using the Australian Passenger Declaration app.

Letters: The Digital Passenger Declaration app works? Don't make me laugh

Every time I try to log in I'm told my password is incorrect and a password reset is required.

Contains:

Travellers have faced long queues at Sydney Airport in recent months due to staff shortages.

Letters: Qantas ground crew helped me skip the queue

My exhaustion must have been visible as a roving Qantas attendant offered to help.

Contains:

Many Australians are unhappy with Border Force's Digital Passenger Declaration app.

Letters: The Digital Passenger Declaration app is an embarrassment to our country

I almost missed my international flight to Melbourne because the Border Force Digital Passenger Declaration app was dysfunctional.

Contains:

It's impossible to get a Qantas business class seat to London on frequent flyer points, claims one Traveller reader.

Letters: Frequent flyer points promotions are a sham

Maybe you've noticed that Qantas reward points are easier to get these days. There's a reason for that.

Contains:

Cabin crew need to get passengers to wear their masks, especially if they are coughing and sneezing during a flight, ...

Letters: Crew made no effort to get coughing passenger to put on mask

I recently flew between Sydney and Melbourne and had to endure an unmasked passenger sneezing and coughing for the entire flight.

Contains:

SYDNEY, AUSTRALIA - MAY 02: An Airbus A350-1000 flight test aircraft lands at Sydney airport to mark a major fleet ...

Traveller letters: Qantas may have a bright flying future, but it needs some very serious investment on the ground

Qantas' plans in 2025 are nothing compared to the reality of Qantas in the here and now.

Contains:

One reader has issued a warning over bookings with Qatar Airways.

Letters: Airline got my credit card fees refunded, but kept them

The supposed full refund with no fees did not refund the $70 charge placed on the use of a credit card for each ticket.

Contains:

Booking directly with your accommodation if possible to avoid being charged unnecessary fees.

Letters: I was charged overseas transaction fees for local hotels via booking website

I strongly recommend booking directly with your accommodation if possible.

Contains:

One reader has given up on travelling to the US due to long waiting times for visas.

Letters: I've accepted that I'll never visit the US again

I have travelled extensively on business over the last 10 years, including to Libya, Iran, Iraq, Syria, and Yemen, all on the US list of undesirable nations.